SavvyCard® Doesn’t Keep Their Customers at Arm’s Length
If you’ve ever tried to get support from a typical tech company, you’ve likely been lost in an automated voice prompt hell or gotten redirected to any number of online assets. You know what we’re talking about – companies are glad to direct you to voice mail boxes, support writeups, videos and forums whenever you have a question. But try talking to an actual person and … well, let’s just say a snowball has a better chance of surviving a meteor strike than you have of getting a live person on the phone when you need them.
And that’s just not right. Here at SavvyCard, we’ll admit, we do have support videos and materials and such because some people are DIYers and like that sort of stuff. But we’ve also got Nico, and we think he’s a bit of an improvement over snowballs and meteors.
Nicolas “Nico” Garcia, SavvyCard Customer Service Advocate
Nico’s Phone Number: (727) 502-6012
When you call SavvyCard with a question of any sort, we’ll connect you directly with our support staff. If you get the privilege of talking with Nico, you’ll understand what Great Customer Service really means.
You see, Nico moved to the U.S. from Peru and is now spending his days helping SavvyCard enthusiasts. Nico speaks both English and Spanish and many of our customers who call us are pleasantly surprised when they get through to him – first, they are amazed that they’re talking to a live person and second, they’re pleasantly surprised that unlike many other experiences they’ve had, Nico is super friendly and pleasant and really cares about them and their needs. As a bonus, Nico is bilingual, so he can help both English and Spanish speaking SavvyCard customers. If you ask any of the hundreds of folks he’s helped, they’ll tell you the same thing – his inimitable accent and cordial demeanor will make your support experience that much better – and certainly, more fun than reading a help page.
Better yet, Nico isn’t the only one at SavvyCard who can get you a quick and helpful response. Justin or Ruth make up the rest of our forward facing customer team and both are just as brilliant as Nico when it comes to assisting our customers.
Nico at his desk doing what he loves most, helping people.
SavvyCard is About People – Ours, and Yours
When you call SavvyCard, we’ll make sure you talk to someone who knows their stuff, because we want you to get the most out of our product, from mobile MLS search to email signatures to Property SavvyCards.
Our support philosophy is just part of our bigger goal here at SavvyCard – to use mobile technology to help connect people. We believe real connections don’t happen through Google searches and Facebook likes. Subscribing to someone’s news feed isn’t a relationship – a relationship is when you can call them up and talk.
Well, you can call us anytime and you can call Nico about anything. He’ll be happy to hear from you.